Return and Refund Policy
Return & Exchange Policy
- NO RETURN NO EXCHANGE – We do not accept returns or exchanges under any circumstances, except in case of a defective product received.
- No Cancellations – Orders once placed cannot be cancelled.
Defective Product Case
- If you receive a defective product, you must share a 360° uncut box opening video clearly showing the defect. The video must be continuous, un-paused, and unedited.
- Once our team verifies and approves the video, you will be required to send the product back to us.
- Return request must be raised within 10 days of receiving the order.
- After we receive the returned package and it passes our quality check, we will process your exchange and arrange another delivery within 7 working days.